At Lush AMZ, we are committed to customer satisfaction. If you’re unsatisfied with your purchase, we’re here to help.

Returns: You have 30 days from the date of purchase to return an item.
To be eligible for a return, the product must be unused, in its original packaging, and in the same condition that you received it.
To initiate a return, please contact us at contact@thelushamz.com with your order number and reason for the return.

Refunds: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
If approved, your refund will be processed, and a credit will be applied to your original payment method within 5-7 business days.

Non-refundable items:

• Opened or used products.
• Items purchased on sale or during promotions.

Shipping Costs: The customer is responsible for shipping costs for returning items unless the return is due to an error on our part.

For further assistance, please email us at contact@thelushamz.com.